Customer Service

Galaxy Press voted "BEST VENDOR" by Mountain Mikes Pizza!

By an overwhelming majority of franchisees, Galaxy Press was acknowledged, that we are the one vendor that delivers as promised, is a pleasure to work with, and is on time every time. We appreciate Mountain Mikes confidence in us and work hard every day to deliver this type of service and quality to all of our customers.

So let's talk about service. It seems, in this day and age, that we pay more for what we have to purchase and receive less in value in terms of customer service. The old adage "The customer is always right." seems to have gone by the wayside.

How many times have you walked into a business only to find an employee on a personal phone call, doing something and ignoring you, or having just a general negative attitude towards you and your purchase? That seems to be the standard more than the exception these days. I get very incensed when this happens to me, only because we offer such a high level of customer service at Galaxy Press.

When I walk into a store I want to feel welcomed, appreciated and know that they have my best interest at heart and want to meet my needs to the best of their ability. Sound like a fairy tale? Well it isn't! This is how we treat our customers and will always treat our customers.

Galaxy Press has been in business since 1977 and does not employ any sales people. All of our business has been generated by word of mouth, referrals and customer loyalty. For a company to have survived this long based on their level of customer service and the quality they provide proves that there has to be something to the philosophy "The customer is always right!"

Give us a call at 925-798-3212 or contact me at gary@galaxypress.net